Return & Refund Policy

1. Can I return my product?

Yes, of course! If for any reason you are not happy about your order, you can initiate a return within 7 days of receipt of your order. If 7 days have gone by since receiving your purchase and you have not initiated a return with us, unfortunately, we can’t offer you returns. 

Once your return is processed, we will grant you a store credit (value equal to your purchase excluding shipping costs). The credit does not expire. Shipping costs are non-refundable.

2. What is the return process? 

• To initiate a refund, email us at sales@vegelabel.com with your order number and the item(s) you would like to return. 
• We do not accept returns without first contacting us for a return ticket. Please do not send in your items without a return ticket.

3. Return Conditions 

• Items must be in their unused condition. We will not accept used items, worn, damaged, washed, or altered. 
• We will not accept returned items that were sent directly to us without reaching out to us first for a return ticket.
• We do not accept returns or exchanges on items that are final sale. FINAL SALE ITEMS ARE NONRETURNABLE.